Frequently asked questions

Your order will be pro­cessed in four easy steps: Submit your quote request – Upload your art­work or email us – Approve your digital proof – Once the pay­ment is con­firmed, your order will be sent to pro­duc­tion.

We accept artwork files in .psd, .pdf, .eps, .cdr, and .ai formats with a minimum resolution of 300 dpi.

Cus­tom­iz­ing the entire pack­aging with your own design file is straight­for­ward. Our design team is on hand to assist you with the layout, tem­plate, and dielines of the art­work and can work on your design at no charge. It’s now easier than ever to create custom prin­ted pack­aging with Pressholic!

You bet! Print­ing can be done both on the inside and out­side of your boxes. With Pressholic, you can cus­tom­ize your products as well as double print. It’s pos­sible to modify the print­ing of your bespoke box in any way you like. All you need to do is tell us about your art­work design, and we’ll handle everything else

To ensure every­one under­stands how the pack­aging will look after print­ing and assembly, we usu­ally work with digital proofs, includ­ing flat mockups, and 3D views. Addi­tion­ally, we provide a phys­ical sample to con­firm that everything com­plies with cus­tomer require­ments at a small sampling cost.

Of course, our spe­cialty is custom print­ing, so you can use your own art­work. We have a team of pack­aging experts who can help you make your bespoke pack­aging pop with the style’s logo, text, and images.

Pressholic has a trained workforce and has state-of-the-art equipment for offset, digital, 3D, and screen printing.

Def­in­itely. The proof will be emailed to you in the form of a PDF, JPEG, or PNG doc­u­ment. It will be based on the art­work/design you send us. Ensure that you thor­oughly check the proof for con­tent and pos­i­tion­ing before approv­ing it as you will be respons­ible for any errors (which can and do happen). It is always a require­ment for us to obtain your approval of the proof before we can pro­ceed with the print­ing pro­cess.

Yes, def­in­itely! We have a vast vari­ety of add-on fea­tures avail­able that you can apply to your desired pack­aging such as Matte/Gloss Lam­in­a­tion, Emboss­ing/Deboss­ing, Spot UV, Holo­graphy, Soft Touch, Aqueous Coat­ing, Glossing, Gold/Rose Gold/Silver Foil Stamp­ing, PVC Window, Die-cut, Insert, Divider, Foam insert, Rib­bons, handles, per­for­a­tions and so much more on the list.

You can send a quote or pricing request online at any time; telephone support and replies depend on business hours and availability. For personal assistance, use the live chat on this page.

Production at Pressholic typically takes 7–14 working days after final clearance of specification papers, and shipping then typically takes about 6–8 days with DHL or 8–10 days with UPS (carrier estimates, not guaranteed).

Our payment methods include all the popular ones. You can pay with Visa, Mastercard, American Express, Discover, PayPal, and More.

In case you are experiencing payment issues during checkout, please contact our team at Pressholic. Please let us know about the problem you are experiencing and we will do our best to solve it.

Once you have placed an order with us, an auto-generated invoice will be sent to your associated email address. Alternatively, you can request an invoice from our customer service department.

If you wish to cancel your order before the artwork is approved and sent for production, you may do so. Visit our Terms & Conditions page for more information.

Dies and printing plates are not charged separately; any other costs for your specification are shown in your quote.

Yes. We ship worldwide; shipping outside the US, UK and Canada is quoted separately. Applicable customs duties and import taxes are covered for the US and UK; for Canada they are the customer’s responsibility; for other destinations, customs duties, taxes and import charges, where applicable, depend on the destination and shipping arrangement and will be confirmed as part of the quote.

No, this is a totally free service that we are offering to our customers. So don’t worry, you don’t have to break the bank to get the printing you need!

Yes. Matte or gloss lamination can be included without an additional lamination charge. Soft-touch lamination is an optional paid add-on.

No, we do not have a minimum order requirement. We can accommodate small sample runs through to larger production quantities, with pricing based on quantity and specification.

Our wholesale price plans start with a low minimum order quantity (MOQ) and special discounts are available for graphic designers and resellers.

We ship all boxes flat, preassembled, and ready to use.

We do offer a rush service, which shortens production by a few days — ask for it when you request your quote. The good news is that you don’t have to hurry, because we all know that good things come to those who wait!

You can contact a sales representative to track your order. We also provide a tracking ID for every shipment order.

Abso­lutely not. The good news is that we offer free ship­ping to all des­tin­a­tions in the US, UK, and Canada. For the rest of the world, we only charge a min­imal fee that is cal­cu­lated based on the size and weight of your order.

Your order is typically delivered via UPS, FedEx, or DHL’s own trucks to your residential or business address. Currently, there is no option for pick up.

Yes, absolutely. With our split shipping service, you can have your order delivered to different addresses within the same timeframe.